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  1. Dr.Care
  2. Customer Service & Process

Customer Service & Process

Customer Service Process

  • The screen shows abnormal lines, a blue tint, or ghosting.
  • Why does the monitor keep disconnecting?
  • Why won’t the monitor connect to the camera?
  • Why does the battery drain so fast or not charge properly?
  • Why can’t I hear any sound from the monitor?
  • Can BBM002/BBM003 connect to the app?
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